!!! If in doubt, please ring 999 !!!

999 is the UK emergency number – call for Fire, Police or Ambulance.


Defibrillators – are located in the following places – instructions are there, but calling 999 will get you some guidance from a trained support-worker.




Town Hall




Emergency Vets – 01629 823034 – you may be diverted to the Ashbourne Practice – 01335 342227


Medical Centre – Hannage Brook Medical Centre – is our local Doctors’ Surgery.

Call them in non urgent circumstances, or call 111 for medical advice.

When to dial 999: responding to emergencies

At some point, most people will either witness or be involved in an accident or experience a medical emergency. Knowing what to do next and who to call can potentially save lives.

Life-threatening emergencies

Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include:

Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions. Also call 999 if you think someone has had a major trauma. Major trauma is often the result of a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.

Find out more about major trauma services.

Non-life-threatening emergencies

If it is not a life-threatening emergency and you or the person you are with does not need immediate medical attention, please consider other options before dialling 999:

Choose the best service for your needs, as this will ensure the ambulance service is able to respond to the people who need help the most.

A comprehensive guide to back and neck pain including causes, relief and treatment is also available here.