!!! If in doubt, please ring 999 !!!
999 is the UK emergency number – call for Fire, Police or Ambulance.
Defibrillators – are located in the following places – instructions are there, but calling 999 will get you some guidance from a trained support-worker.
Emergency Vets – 01629 823034 – you may be diverted to the Ashbourne Practice – 01335 342227
Medical Centre – Hannage Brook Medical Centre – is our local Doctors’ Surgery.
Call them in non urgent circumstances, or call 111 for medical advice.
When to dial 999: responding to emergencies
At some point, most people will either witness or be involved in an accident or experience a medical emergency. Knowing what to do next and who to call can potentially save lives.
Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk.
Medical emergencies can include:
- loss of consciousness
- an acute confused state
- fits that are not stopping
- persistent, severe chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
- severe allergic reactions
- severe burns or scalds
Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions. Also call 999 if you think someone has had a major trauma. Major trauma is often the result of a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.
Find out more about major trauma services.
If it is not a life-threatening emergency and you or the person you are with does not need immediate medical attention, please consider other options before dialling 999:
- self care at home
- calling NHS 111
- talking to a pharmacist
- visiting or calling your GP
- going to a local NHS walk-in centre
- attending an urgent care centre or minor injuries unit
- making your own way to your local A&E department – arriving in an ambulance does not mean you will be seen any quicker
Choose the best service for your needs, as this will ensure the ambulance service is able to respond to the people who need help the most.
A comprehensive guide to back and neck pain including causes, relief and treatment is also available here.